The most common mistake I’ve seen on resumes is the candidate merely listing the tasks he or she performed at an earlier job, such as:
•Wrote and maintained information security policies
•Supported the perimeter firewall, updating its rules when requested
•Managed anti-virus deployment for the enterprise
This isn’t all that bad… The task list allows the reader to understand what the candidate might be capable of. The problem is that this listing doesn’t stand out.
The solution? Make sure that every bullet point on your resume answers the question “So What?” That means including not only the text that describes what you were working on, but actually stating what you accomplished. The goal is to have the reader read your accomplishments and exclaim, “Wow! I want this person to do the same for me!”
Answering the implied “So What” question is hard. As you can see, the sample resume excerpt above doesn’t come even close to succeeding at this. The following listing is an improvement:
•Created and fine-tuned security policies, which allowed the organization to pass a regulatory audit. The documentation was succinct, making it easier for the employees to read it and follow its guidance.
•Managed the corporate firewall, improving the response time to implement changes by 50% over the course of the year. Optimized the existing rule set to decrease its length by 25%, making error-free maintenance easier.
•Centralized the management of endpoint anti-virus software, improving the time to respond to a malware infection by 70%. Wrote and deployed a script to validate that anti-virus software is installed on all workstations.
The text is a bit wordy and can use some tweaking. But the idea is that now the reader understands what benefits your tasks provided to your employer. Each bullet point provides an answer to the “So What?” question.
As you look at your current activities, consider whether you can point to any specific accomplishments. If you cannot, check whether there are other, more valuable tasks that you can focus on. Also, examine the extent to which the work you do contributes towards meeting your employer’s business goals.
Moreover, begin collecting metrics that not only provide your organization feedback regarding the effectiveness of its security program, but also help you collect the data you can use to illustrate your success on a resume